Once certain information is verified by Taxprep, a progress bar will display to inform you about the TaxprepConnect download progress.
Once download is finished, the colour of the progress bar displayed in the dialog box and in the status bar will change based on the progress of the operation:
- The colour red indicates that the TaxprepConnect download did not work and no data has been downloaded. If this is the case, the TaxprepConnect download log will provide a description of the problem occurred and allow you to correct it before trying to download tax data again.
- The colour yellow indicates that the TaxprepConnect download was performed and certain data was retrieved, but errors occurred. If this is the case, the TaxprepConnect download log will provide a description of the errors allowing you to correct them. You can then download the tax data again.
- The colour green indicates that the TaxprepConnect download went well and the downloaded data is complete.
Click the View button to review the downloaded data and transfer it to the return, or if a problem occurred during download, to review the TaxprepConnect download log.