Frequently Asked Questions
To assist you in identifying clients that could be affected by the described subjects, a downloadable client filter and customized diagnostic template is associated with certain questions. These templates allow you to display a diagnostic in the returns that have tax situations that were the subject of an FAQ and provide access to a list of clients affected by the problems described.
Installing the client filter and diagnostic template
To find the predefined folder for customized client filters or diagnostics, proceed as follows:
- Launch Personal Taxprep.
- On the Tools menu, click Options and Settings.
- Under Options, click File Location.
- Verify the predefined location for the filters and diagnostics. After the installation, the default location is usually the following: My Documents\Wolters Kluwer\T1 Taxprep 2018\Filter and Diagnostics\.
- Copy the downloaded file to this location.
The client filter will be available in the Client Manager, while the diagnostic will display in the relevant returns.
Note: If you must download a client filter and diagnostic template, you can do so from the link in the section of a question. To download all templates in a single operation, click the Download all templates button, then copy all zipped files into the folder My Documents\Wolters Kluwer\T1 Taxprep 2018\Filter and Diagnostics\.
Federal
- FT12017-002 (March 2018) - Filing of Forms T2091 (Jump Code: 2091), T1255 (Jump Code: 1255) and TP-274 (Jump Code: Q274)
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FT12014-009 (July 2015) - Watermark when printing Form T1013
- FT12014-003 (February 2015) - Help with EFILE error codes
- FT12014-001 (February 2012 and updated in March 2018) - The CRA Represent a Client service
Québec
- FT12018-001 (March 2019) - Request your Représentant PRO + accreditation without being a member of a professional order
InfoConnect
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FT12014-002 (February 2015) - InfoConnect functionality
TaxprepConnect
- FT12015-002 (March 2016) - TaxprepConnect Download – Associating slips downloaded from the CRA and RQ