Browser configuration required to use TaxprepConnect

To take advantage of an uninterrupted access to the TaxprepConnect download functionality, make sure that in your default browser:

  • the TLS 1.2 protocol is used;
  • the cookies are enabled; and
  • the JavaScript function is enabled.

If you do not comply with this configuration, you might not be able to use the Canada Revenue Agency (CRA) login session.

This service uses persistent cookies. These persistent cookies will not store nominative data.

Note: Your Internet security level can have an impact on cookies and JavaScript.