EFILE Error Codes for RC4649, T106, T1134 and T1135
The note “taxation year” relates to the T106 Summary (Jump Code: 106S), T106 Slips (Jump Code: 106), T1134 Summary and Supplements (Jump Code: 1134), Form T1135 (Jump Code: 1135), and the note “fiscal year” relates to the Country-by-Country Return (Jump Code: RC4649).
Error Code |
Description |
Message |
---|---|---|
400 |
System error during hours of service. |
The CRA is experiencing technical difficulties connecting to the Foreign Reporting Web service and is unable to process your form at this time. Contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803 for further information. |
410 |
One or more of the SOAP request fields is missing or invalid |
The CRA is unable to process your form. The transmission contains invalid or missing data: Identification Field(s) Tax Year Reporting Fiscal Year For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803. |
413 |
BN submitted is not valid |
According to CRA’s records, the business number submitted is not valid. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803. |
415 |
Exceeded original form filing attempts limit of 45. |
You have exceeded the limit for the number of original form filing attempts CRA will accept. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803. |
416 |
Exceeded amended form filing attempts limit of 45. |
You have exceeded the limit for the number of amended form filing attempts CRA will accept. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803. |
417 |
Invalid BN status. BN closed or archived on BN system. |
According to CRA’s records, the business number submitted is not active. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803. |
421 |
Password on transmission does not match our records. |
Please carefully complete both identification fields and try again. Note: Your access will be locked after five unsuccessful attempts. For assistance, contact CRA's T1 EFILE Helpdesk Support. |
431 |
Number of unsuccessful attempts exceeds access limits |
Your EFILE access is locked as you have exceeded the maximum number of unsuccessful attempts. For assistance contact CRA’s T1 EFILE Helpdesk Support. |
440 |
Software code invalid |
CRA is unable to process the form since it was prepared using a software package that was not approved by the CRA. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803. |
442 |
Invalid environment |
CRA cannot process your request. To better identify the source of this technical problem, contact your software vendor. |
443 |
Not approved for <T1135>, <Country-by-Country Report> |
CRA is unable to process your <T1135 / CbCR> form since it was prepared using a software package that was not certified by the CRA to file this form electronically. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803. |
444 |
<TYE> <FYE> is missing or invalid |
The <tax> <reporting fiscal> year end date is missing or invalid. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803. |
445 |
Package must contain at least one slip/supplement |
At least one slip/supplement must be submitted with the <T106 / T1134 > Summary |
446 |
T1135 - Missing information in Part A and Part B |
Values must be provided in either Part A or Part B of the T1135 form. |
447-1 |
Country code of tax identification number not present when tax identification number is present – CbCR ONLY |
The country code of the jurisdiction that issued the tax identification number is missing or incorrect. Enter the country code using the ISO 3166-1 Alpha 2 Standard. |
447-2 |
The language used to complete the Additional Information section is not specified – CbCR ONLY |
You must provide the language used to complete the Additional Information Section by selecting either English or French. |
447-3 |
Designation not made to file on behalf of all Canadian constituent entities. |
If you selected “constituent entity” as the role of the reporting entity, and you are filing on behalf of all Constituent Entities of the MNE Group that are resident in Canada select “Yes”, otherwise select “No”. |
447-4 |
Indication not made of the number of months reported if less than a full fiscal year. |
If the CbCR does not cover a full fiscal year, enter the number of months for which you are reporting. |
447-5 |
Duplicate report for same Tax Jurisdiction Code |
Your CbCR contains more than one report for the same tax jurisdiction. Please remove the duplicate report and retransmit. |
447.6 |
Indication Constituent Entity Role problem – CbC ONLY. |
There's a problem with the list of Constituent Entities. There must be one Constituent Entity designated as the Ultimate Parent Entity, and another Constituent Entity designated as the Reporting Entity, or one Constituent Entity designated as both. There cannot be more than one Constituent Entity designated with these roles. |
449 |
XML file failed schema validation or not well-formed. |
One or more entries in the <T1135 / CbCR> require correction. The data entered is either invalid, or mandatory information is missing. To better identify the source of this technical problem, contact your software vendor. |
450 |
System down message - outside of Hours of service |
Due to CRA’s daily systems maintenance, the Foreign Reporting Web service is currently not available. |
451 |
System down message - during Hours of service or - closed for maintenance |
Due to CRA’s systems maintenance, the Foreign Reporting Web service is currently not available. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803. |
452 |
New message for pre-certification environment only when we are closed |
The certification test site is now closed. It will re-open for testing on the startup date indicated in the certification guide. |
462 |
EFILE number on transmission form is either invalid, not found on Agent database or not entitled to use EFILE |
Please carefully complete both identification fields and try again. Note: Your access will be locked after five unsuccessful attempts. For assistance, contact CRA's T1 EFILE Helpdesk Support. |
463 |
EFILE number on transmission form not entitled to file. |
CRA's records indicate that you have not received the necessary approval to submit T2 forms. Contact CRA’s T1 EFILE Helpdesk Support for further information. |
465 |
Efiler is attempting to submit a T2 return but according to EIS is only authorized to transmit T1 returns ("Return Type" field is "1"). |
CRA’s records indicate that you are not authorized to use this service. Contact CRA’s T1 EFILE Helpdesk Support for further information. |
473 |
XML fatal parsing error |
There is an error with the format of the file. To better identify the source of this problem contact your software vendor. |
474 |
Year mismatch between request, namespace, and form. |
The CRA is unable to process your form. The Foreign Reporting Web service does not accept forms for the <tax> <reporting fiscal > year specified in the request. To better identify the source of this problem contact your software vendor. |
475 |
<Tax> <Reporting Fiscal > year in the SOAP request is invalid. |
The CRA is unable to process your form. The Foreign Reporting Web service does not accept forms for the <tax> <reporting fiscal > year specified in the request. To better identify the source of this problem contact your software vendor. |
476 |
<Tax> <Reporting Fiscal > year in file is invalid |
The CRA is unable to process your form. The Foreign Reporting Web service does not accept forms for the <tax> <reporting fiscal > year specified in your <T1135 / Country-by-Country Report>. To better identify the source of this problem contact your software vendor. |
477 |
Table contains more than 100 rows. – T1135 ONLY |
There are more than 100 rows contained within a category of foreign holdings on the T1135 form transmitted. If the entries are correct, submit a paper copy of the form, as CRA is unable to process this form electronically due to system limitations.
Mail to:
|
478 |
More than 196 tax jurisdictions listed. – CbCR ONLY |
There are more than 196 tax jurisdictions listed in the Country-by-Country Report transmitted. If the entries are correct, submit a paper copy of the form, as CRA is unable to process this form electronically due to system limitations.
|
479 |
More than 10,000 Constituent Entities listed – CbCR ONLY |
There are more than 10,000 Constituent Entities listed in the Country-by-Country Report form transmitted. If the entries are correct, submit a paper copy of the form, as CRA is unable to process this form electronically due to system limitations.
|
480 |
Successfully filed original form; confirmation page |
Thank you for using the Foreign Reporting Web service. The <YYYY-MM-DD> <T1135 / T1134 / T106 / CbCR> form for <Business number> has been successfully received by the Canada Revenue Agency. Please keep this confirmation number for your records: <8-character confirmation number>. |
481 |
Successfully filed amended form; confirmation page |
Thank you for using the Foreign Reporting Web service. The amended <YYYY-MM-DD> <T1135 / T1134 / T106 / CbCR> form for <Business number > has been successfully received by the Canada Revenue Agency. Please keep this confirmation number for your records: <8-character confirmation number>. |
484 |
Rejected - duplicate return - or amendment indicator not checked |
CRA’s records indicate that you have already filed this <tax year> <reporting fiscal year end>. If you are submitting an amended form, you must indicate this in your software. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803. |
485 |
Rejected - amendment indicator checked, but original has not yet been received |
According to CRA’s records, this < tax year> <reporting fiscal year end> has not yet been received therefore an amendment cannot be processed. Remove the amendment indicator in your software and transmit this form again. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803. |
486 |
Rejected - exceeded successful form filing limit (original + amendments) |
You have exceeded the limit for the number of amended forms that CRA accepts electronically. File a paper form and attach all pertinent slips by the filing due-date. <For T1135, T1134 and T106: Mail to: <FOR CbCR: Mail to: |
487 |
Rejected - exceeded final attempts at filing an original form |
You have exceeded the limit for the number of original form filing attempts that CRA accepts electronically. File a paper form and attach all pertinent slips by the filing due-date of your <tax return.> <Country-by-Country Report>. <For T1135, T1134 and T106: Mail to: < FOR CbC: Mail to: |
488 |
Rejected - exceeded final attempts at filing an amended form |
You have exceeded the limit for the number of amended forms that CRA accepts electronically. File a paper form and attach all pertinent slips by the filing due-date of your <tax return.> <Country-by-Country Report>. <For T1135, T1134 and T106: Mail to: < FOR CbC: Mail to: |
490 to 498 |
System Error – Mainframe: AGENT, VSAM, T2 database, critical application error. Database read, write problems |
The CRA is experiencing technical difficulties connecting to the Foreign Reporting Web service and is unable to process your form at this time. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803. |